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Sent wrong item, refused refund, refused to pay for return shipping

They sent me a cheaply made duvet cover that I didn't order. I notified them immediately about the error and they refused to offer a refund or to pay for return shipping. They wrote, "This is our most popular bedding and we will let you keep it if you accept $20 as compensation." Why would I want to keep something I didn't order and don't even like? I told them that solution was unacceptable and I initiated a dispute claim. Bedding Inn's site indicates that they will pay for return shipping for "mis-shipped" items but they refused and told me I had to pay for return shipping. Return shipping was quoted at $80 for a $110 duvet set. I now think this company is involved in a bait-and-switch scam, based upon other reviews and my own experience. I doubt they even really sell many of the items listed on their site. They know return shipping is prohibitively expensive and they hope buyers will give up and accept paltry refunds. If you've been scammed, file a claim with the service you used to submit payment. If a merchant continuously receives disputes and fraud is suspected, payment services can shut down their account. Avoid this seller!
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ID
#597065 Review #597065 is a subjective opinion of poster.
Product
Bedding Inn Bedding Set
Reason of review
Problems with payment

3D Bedding Set Review

scam dont waste your money.fully regret ordering from this site anything but 3D
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ID
#595233 Review #595233 is a subjective opinion of poster.
Location
Stow, Ohio

Sheets Review

Complete waste of money. I received 2sheets looked nothing like the picture. DONT ORDER FROM THIS SITE YOU WILL REGRET IT
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ID
#595227 Review #595227 is a subjective opinion of poster.
Location
Stow, Ohio
Reason of review
Not as described/ advertised

Bedding Inn - Bed Sheets Review from Hopkinsville, Kentucky

Bedding Inn - Bed Sheets Review from Hopkinsville, Kentucky
It doesn't look anything like the web site they basically gave me two sheets so disappointed I wasted my money do not get anything from these people. It's very pretty but didn't know I was buying sheets it said comforter.
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ID
#593857 Review #593857 is a subjective opinion of poster.
Location
Hopkinsville, Kentucky
Reason of review
Not as described/ advertised

3D Bedding Set Review

I paid bout 500.00 for 4 bedding sets all 3d........im just hoping they dont try to bullish me
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ID
#591605 Review #591605 is a subjective opinion of poster.
Location
Crowley, Texas

Bedding Inn Comforter Review

Beddinginn is not a good site to order.. the dont give you what is on picture.. and when you try to email they send you a generic email.. im rrally disappointed..i got sheets that were 130.00 and not even a fittied sheet.. they showed a picture with a beautiful comforter..
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ID
#591083 Review #591083 is a subjective opinion of poster.
Location
Corona, California
Product
Bedding Inn Comforter
Reason of review
Not as described/ advertised

Comforter Set Review

This product is utter ***, I ordered a 3d comforter set for a king sized bed, what I received looked nothing like the photo with extra non-matching material added to the sides and ends, it looks like it was made by a bunch of 3 year olds, MOST DISAPPOINTING! !!!!!!! I didn't even bother trying to get my money back after reading all the negative comments and unhappy consumer comments.
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ID
#583985 Review #583985 is a subjective opinion of poster.
Location
Brisbane, Queensland
Reason of review
Not as described/ advertised

Sent the wrong item and they expect me to be happy with it. They expect me to send the item back at my expense, which is over $65 dollars. This is has been going on for over a month. The worst.

I ordered a 3d 4 piece bedding set from these thieves, scammers. I paid over $125usd for the item and postage. I received the item just before christmas. When i opened the package the item that i ordered was completely different, different design, different color, no 3d, the flat sheet was missing and the quality was poor. The item i was sent wasnt worth the money i paid for. I could buy this down the road for $45aud. When i got in contact with them the first time they kept on saying its the right item and its 3d. They changed their story when i sent them photos of what they had sent me. They agreed to a full refund as long as i sent the item back at my expense, even though their website states that for mis-shipped items they will pay for everything. To this day they still want honour their policies. Its their fault they sent the wrong item not mine, but they are making every excuse in the book to get out of it. They sent me this unwanted stock knowing that to send it bavk would be too expensive, thus getting rid of there excess stock and making a huge profit from it. They sent me an email yesturday that it isnt a mis shipped item because although its the wrong color and design its the right size. Thats the kind of *** *** i have to put up with. Worst company on the internet. Big scam, they are liars and will say anything to get out of giving the money back. Dont trust them and dont buy from them. They will send the wrong item and make you go through *** to give you the money back, if you succeed, which si far i havent.
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3 comments
#1041076

same thing happened with me, but with a different idem.... I lost $ 58 for sending the wrong item back to them.

They told me they will reimburse me for that.....aha that wont happen... I pay for they mistake...

very upsetting... I feel for you.

#947614

I had the same problem with this company! They sent me the wrong item, I proved it with photographic evidence, and they still refused to pay for return shipping or a refund. I suspect a bait and switch scam.

#935106

You think that's bad my best friend ordeted some things for her home paid for it, but when she checked on the status of her shipping they claimed that I wss her b/c we have the same first name different last name then they are claiming that there is no such thing. As an apartment building so I gt so fed up with fighting with them and asked for my refund they actally had the nerve to say I never paid for my order so there is mothing to refind this company is a big scam

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ID
#582513 Review #582513 is a subjective opinion of poster.
Location
Hoppers Crossing, Victoria County
Cons
  • Dont honour their policies
  • Refused refund
  • Dont understand english
Reason of review
Postage and refund matters
Preferred solution
Full refund

This would be a good comforter at any price, but it is strictly 5* given the price, the construction, and the comfort.

My husband (aka Mr. Thrifty) ordered this comforter a couple of years ago when we were having a bone chilling winter. As I had paid nearly four times as much for a down comforter for the guest bedroom, i had my reservations. I was pretty sure this would be incredibly cheesy looking and devoid of fill. As it turned out, this is fairly well constructed. It is not overpacked or heavy. As it turned out this is a huge plus. It isn't cumbersome or hard to fit into a duvet. I don't have to deal with feathers that are literally flying. This is a cozy/comfy comforter that is warm but not smothering. It maintains a comfortable temperature that is just right regardless of what is happening outdoors. Works great in winter when it is freezing and even in summer when the AC is blasting away. It washes up easily in my HE machine and balances evenly. I have washed it many times on either a cold or warm cycle. I tumble dry at a low temperature. To keep the down fluffy, I toss in a couple of tennis balls into the dryer. This would be a good comforter at any price, but it is strictly 5* given the price, the construction, and the comfort.
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ID
#579756 Review #579756 is a subjective opinion of poster.
Location
San Jose, California
Product
Bedding Inn Comforter
Pros
  • Customer service
Reason of review
Good quality

Low Quality

I have bad experience too. I got two 3D sets. But they are everything then 3D. One is red with the roses on it, after first wash the white spots that were on the set disappeared. The red took over it. I washed as they recommended. The king size set is not even close to KING size. The pillow cases are to small, the duvet too small even thought they sew extra pieces of fabric on the all four duvet sides to make it bigger it is still small ( looked ugly with these extra 3-4" of fabric). I would never ever order anything else from this site and would never ever recommend it to anybody. Think twice before you make you decision. Good Luck to all of you!!!
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ID
#578309 Review #578309 is a subjective opinion of poster.
Location
Priddis, Alberta
Product
Bedding Inn Bedding Set
Cons
  • Trashy product
Reason of review
Bad quality
Loss
$300
Preferred solution
Let the company propose a solution

Bedding Inn - Online Order Review from Dallas, Texas

I placed an order December 8,2014 and to this day I have not received it !!!!! But PayPal took my money thank god I didn't order something expensive
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1 comment
#932989

They have the worst service ever. I bought a Christmas duvet.

It was made and shipped from Asia. It said "MREEY X-MAS" on it. A blatant error It sticks out as soon as you look at it. They refuse to replace or refund.

Offered me $5 compensation. What a joke!!!!

ID
#575997 Review #575997 is a subjective opinion of poster.
Location
Dallas, Texas
Reason of review
Problem with delivery

This is an untrustworthy website. They go through PayPal for payment.

on dec 17, 2014 I ordered a dolphin duvet comforter for my grandchild for Christmas. On dec 18 I rec. confirmation that my money had been rec. to them through PayPal. I then rec. a later in the the email from them that I should rec. this in 18 days or longer. I immediately cancelled my order with them. On their website, if you click on their cancellation policy, it clearly states that for a full refund that orders have to be cancelled within 48 hours. Mine was cancelled in 24 hours! Thankfully I also called my credit card company to dispute payment and also got in touch with PayPal . I have sent numerous emails to this company and they are ignoring my cancellation of this order. Now they say I will not rec. a full refund. I will get in touch with the state attorney if I need to. I will not go away if they try to keep my money. They are rip offs!
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ID
#572963 Review #572963 is a subjective opinion of poster.
Product
Bedding Inn Comforter
Cons
  • Beat around the bush for answers
  • Refused refund
  • Scamming tactics
Reason of review
Poor customer service
Loss
$121
Preferred solution
Full refund

Sheets Review

I can not find my shipping on my 3d sheets eagles an cost of product
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ID
#572199 Review #572199 is a subjective opinion of poster.
Location
Mountain View, California
Reason of review
Problem with delivery

Bedding Inn - Comforter Review from Acton, California

When i recieved my order, i was upset i spent $100 on just two sewn together and had a zipper so u can either stuff it with beeding or with another blanket... I orderd a comforter not two sheets put together u gotta stuff urself... I was upset and now when i post on their page about how that company doesnt give u wat u order they keep deleting my comments, they r also apart of the group epicbedding so pls be aware
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2 comments
#916947

It says right on the page that it's a duvet cover...read the fine print!

#916948
@PissedConsumer916947

I ordered the comforter I was fully aware of Wat I was ordering

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ID
#570660 Review #570660 is a subjective opinion of poster.
Location
Acton, California
Product
Bedding Inn Comforter
Reason of review
Not as described/ advertised

Bedding Inn - Bedding Sets Review from Dollard-Des-Ormeaux, Quebec

Bedding Inn - Bedding Sets Review from Dollard-Des-Ormeaux, Quebec
Crooks, bad quality, picture and the reality - nothing in common. terrible service- forget about refund. Dont buy!!!!
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ID
#569684 Review #569684 is a subjective opinion of poster.
Location
Dollard-Des-Ormeaux, Quebec